Privacy Policy - Post Prompt

POST PROMPT LLC

Privacy Policy

Effective Date: May 2026

Post Prompt LLC (“Post Prompt,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, subscribe to our services, or otherwise interact with us.

By using our services, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

When you create an account or subscribe to Post Prompt, we collect:

First and last name
Email address
Business name or brokerage company
Professional role or title
Payment information (processed securely by our payment processors — we do not store full card details)
Any additional information you voluntarily provide when contacting us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and general location data
Browser type and version
Device type and operating system
Pages visited and time spent on our site
Referring URLs
Cookie and tracking data (see Section 6 for details)

1.3 Information from Third Parties

We may receive limited information about you from third-party tools and platforms we use to operate our services, such as payment confirmation data from our payment processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your subscriber account
To process and fulfill your subscription and payments
To deliver our weekly content, newsletters, and service updates
To communicate with you about your account, billing, and subscription
To send you service announcements, product updates, and promotional communications (you may opt out at any time)
To respond to your questions, requests, or support inquiries
To improve our website, services, and content offerings
To detect, prevent, and address fraud, abuse, or security issues
To comply with applicable legal obligations

We will not sell your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

Post Prompt does not sell or rent your personal information. We may share your information only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business. These providers have access to your information only as necessary to perform their functions and are contractually required to protect it. Our current service providers include:

MemberPress — subscription and membership management
Stripe — payment processing
Square — payment processing
Kit (formerly ConvertKit) — email marketing and subscriber communications
Bluehost — website hosting
Elementor — website page building

Each of these providers maintains their own privacy practices. We encourage you to review their privacy policies for more information on how they handle your data.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in good-faith belief that such action is necessary to comply with applicable law, respond to legal process, protect the rights and safety of Post Prompt or others, or investigate fraud or security issues.

3.3 Business Transfers

In the event that Post Prompt LLC is acquired, merged with another company, or undergoes a significant business transition, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as your subscription is active or as needed to provide you with our services. If you cancel your subscription, we will retain your account information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your personal information at any time by contacting us at the information provided in Section 9. Please note that certain information may need to be retained for legal or financial recordkeeping purposes even after deletion requests.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

The right to access the personal information we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to opt out of marketing communications at any time
The right to data portability (receiving your data in a structured, commonly used format)
The right to restrict or object to certain processing of your information

5.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us using the information in Section 9.

5.2 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at the email address listed in Section 9. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

5.3 Opting Out of Marketing Emails

You may opt out of receiving marketing or promotional emails from us at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Please note that even after opting out of marketing communications, you may still receive transactional or account-related messages necessary for the operation of your subscription.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing efforts. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

Essential cookies — necessary for the website and subscription system to function properly
Analytics cookies — help us understand how visitors interact with our website
Preference cookies — remember your settings and choices

Most web browsers allow you to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website or your ability to access your subscriber account.

7. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

Your payment information is processed by Stripe and Square, both of which are PCI-DSS compliant payment processors. Post Prompt does not store your full credit card number or payment card details on our servers.

While we take these precautions, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your information and encourage you to use strong, unique passwords for your account.

8. Children’s Privacy

Post Prompt services are intended for adults and professional use only. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete that information. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our website at least 14 days before the changes take effect. The updated policy will include a revised effective date at the top of this document.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Post Prompt LLC

Website: postpromptai.com

Email: [INSERT PRIVACY CONTACT EMAIL]

Mailing Address: [INSERT BUSINESS ADDRESS]

We are committed to resolving any privacy concerns promptly and will respond to all inquiries within 30 days.